CONTACT WEALTH CENTRAL

FAQ

This FAQ section is provided for your easy navigation and transaction process at our website such as account creation process, list of required documents, transaction process, support questions, our products and services, troubleshooting etc.

For general questions about mutual funds, market related information, financial news, terminologies, research and technical information etc to help enhance your knowledge, kindly have a look at our ‘articles’ page and our ‘video’ channel.

How can I create an account for my minor child, and invest in a minor’s name? Should I have a PAN and bank account for the minor?

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Why should I share my personal information with Wealth Central before I commence transactions?

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Is opening an account with Wealth Central completely paperless?

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Can I change my personal particulars after opening my account?

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Can I change my bank details after opening my account?

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What is a bank mandate and how do I generate my bank mandate? What is the transfer limit mentioned in the bank mandate?

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How do I import my existing portfolio to Wealth Central? Once I open my account, can Wealth Central see all my past and current investments and trades?

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Can I start investing as soon as my account is created?

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How do I buy / invest in mutual funds? How do I pay for my investments?

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What functionalities does Wealth Central's website provide me with, after creating my account? When will I get my username and password to start using my account?

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How can I track my investments? Can I generate printable reports of my portfolio?

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What is the commission charged by Wealth Central? Are there any hidden charges? What's the catch?

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Can I change my personal particulars after opening my account?

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Can I change my bank details after opening my account?

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What is a bank mandate and how do I generate my bank mandate? What is the transfer limit mentioned in the bank mandate?

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How do I import my existing portfolio to Wealth Central? Once I open my account, can Wealth Central see all my past and current investments and trades?

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Can I start investing as soon as my account is created?

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How do I buy / invest in mutual funds? How do I pay for my investments?

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What functionalities does Wealth Central's website provide me with, after creating my account? When will I get my username and password to start using my account?

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How can I track my investments? Can I generate printable reports of my portfolio?

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What is the commission charged by Wealth Central? Are there any hidden charges? What's the catch?

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What assurances does Wealth Central give for my investments? How safe are my funds if I invest via Wealth Central?

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How do I know if my payment is successful? How much time will it take for my investment to be processed?

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What kind of reports are there in Wealth Central's interface? Is there a way to see performance graphs of my investment and returns?

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Should I maintain a list of all transactions made by me or is there a way to see the past transactions as well? If so, where can I view my historical transactions?

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What is a bank mandate and how do I generate my bank mandate? What is the transfer limit mentioned in the bank mandate?

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Are capital gains applicable? How do I calculate the capital gains of my investments? Will you send me the capital gains statement and reports?

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Why should I prefer SIPs and for what amount and tenure should I stay invested?

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What happens to my ongoing SIPs and other current investments if I start having Wealth Central as my advisor now?

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How do I import my existing portfolio to Wealth Central? Once I open my account, can Wealth Central see all my past and current investments and trades?

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How do I sell / redeem my mutual funds investments?

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Should I be aware of current number of units and keep track of the up-to-date market rate / NAV to know how much I want to redeem?

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What is CAGR and IRR? Why are my returns calculated using these terminologies and is there a hidden cost to me while calculating these?

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How do I use the Account Opening and Document Uploads page of Wealth Central? Do I have to upload all documents asked there?

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What should be done if I only have a partial list of documents that you have asked for? Can I not invest?

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I am unable to attach my documents. What should I do?

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Why am I unable to create my own username and password? Why should I give details for my account and then wait for Wealth Central to provide me my login?

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Is it possible to change my password? How can I change my password?

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Why am I unable to reset my password immediately, in case I forget it? How do I use the 'forgot password' option?

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Can I change my personal particulars after opening my account?

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Where can I see my statements, a list of my investments, and the returns I have made?

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What should be done if some of my investments are not reflected in the reports? Where would my money be?

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Will I get a separate login for each of my family members? Is there a way to combine all my family members in a single login?

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Money has been debited from my account but I don't see a successful transaction message? What's happening?

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What is a bank mandate and why are multiple mandate options given? What is a NACH mandate?

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Do I need a separate mandate for each SIP? Can I do SIPs without having a mandate?

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Are capital gains applicable? How do I calculate the capital gains of my investments? Will you send me the capital gains statement and reports?

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What happens to my investments if something should happen to Wealth Central?

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What is Wealth Central and how was it started?

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Who are the main people behind Wealth Central?

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What is the experience and exposure of the head investment advisor at Wealth Central?

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How transparent and trustworthy is Wealth Central? Is Wealth Central authorized by SEBI or BSE?

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How does Wealth Central help me grow my money?

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How do I create my account and start investing through Wealth Central? What are the details and documents required for opening an account with Wealth Central?

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How is Wealth Central different from investing through my bank?

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How is Wealth Central different from 'direct' based investment advisors?

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How is Wealth Central different from investing directly through specific fund portals?

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Why is Wealth Central unbiased?

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What kind of security do I have for my investments, and my confidential information?

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What happens to my investments if something should happen to Wealth Central?

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Why am I seeing more information about Mutual Funds in many sections on this website, in spite of Wealth Central offering other products?

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What is the commission charged by Wealth Central? Are there any hidden charges? What's the catch?

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How to get in touch with Wealth Central?

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